Effective Date: 31/10/2024

At JK Fine Foods, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect any personal information that you provide to us. Please read this document carefully to understand our practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following types of information about you:

Personal Information: Information that identifies you as an individual, such as your name, address, email address, and phone number.
Transaction Information: Details about payments to and from you and other details of products and services you have purchased from us.
Technical Information: Information collected automatically, such as IP addresses, browser types, device types, and usage data (e.g., browsing activity).
Marketing and Communication Preferences: Your preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Information

We use the information we collect for the following purposes:

To Process and Fulfill Orders: Including delivery of products and communicating about your order status.
To Improve Our Services: By analyzing and improving our website, products, and services.
To Communicate with You: For customer service, order management, and, if you have consented, marketing messages about our products, services, or promotions.
Legal Compliance: To comply with applicable laws and regulations and to protect against fraud or misuse of our services.

3. Sharing Your Information

We do not sell or lease your personal information to third parties. However, we may share your information in the following situations:

With Service Providers: We may share your information with third-party vendors who assist in providing our products and services, such as payment processing, order fulfillment, and website hosting.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying legal, accounting, or reporting requirements. Specific retention periods depend on the nature of the data and the purposes for which it was collected.

5. Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:

Access: You may request access to your personal information.
Correction: You may ask us to correct or update inaccurate information.
Deletion: You may request that we delete your personal information where there is no good reason for us to continue processing it.
Object or Restrict Processing: You may object to or request a restriction on the processing of your personal information under certain conditions.
Data Portability: You may request the transfer of your personal information to a third party where it is technically feasible.

To exercise any of these rights, please contact us at the details provided below.

7. Cookies

Our website uses cookies to distinguish you from other users and improve your experience. For more information on how we use cookies, please see our Cookie Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and, where appropriate, we will notify you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

JK Fine Foods
16 Chattan Place, Aberdeen, UK, AB10 6RD
Email: support@jkfineffods.co.uk
Phone: 01224 580778